Tigh Geal 4 Bedroomed Luxury Holiday Home  
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Tigh Geal

 

Tigh Geal

Bruach Lane,
Pitlochry,
Perthshire,
PH16 5DG
Scotland

Arrival & Departure

The Contract shall be between the Hirer and the Property owners between the dates stated on the booking form only, from 4 pm on the day of arrival until 10 am on the day of departure.

Booking Confirmation

Upon receipt of your enquiry by email or telephone Tigh Geal will be provisionally booked for a period of seven days, if no booking form and security deposit is received within this period, then the provisional booking will be cancelled. The person who signs the booking form will be responsible for ensuring that the conditions of let are adhered to. Bookings for persons or groups under 21 years of age cannot be accepted, (No Stag or Hen Parties)

Security Deposit

All bookings are accepted on the condition that the property is left in the same state of repair, order and cleanliness both inside and outside as at the start of your holiday. A security of £200 is payable on booking and will be refunded if your booking is cancelled or within 7 days of conclusion of your holiday provided there are no breakages, damage or additional cleaning required. All or part of this deposit may be retained at the discretion of the owner if the above applies. All breakages should be reported to the owners and minor damage should be noted in writing at the termination of the stay

Payment of Balance

The balance is due and payable by you not later than 6 weeks prior to your holiday arrival date as set out in our written confirmation. For bookings made within 6 weeks of the start of the holiday you are required to pay the full price as detailed on the price guide before the booking will be confirmed.

Full payment is due at least 6 weeks prior to your holiday. All holidays booked within 6 weeks must be paid for in full when booking along with your security deposit. Payment may be made by BACS, PayPal

Cancellation

The full balance will be payable in the event of a cancellation within 6 weeks of your holiday unless we are able to re-let the property. Cancellations must be confirmed in writing, but may be made initially by telephone. We recommend that you obtain adequate cancellation insurance. In the event of cancellation, we will make every effort to re-let and would hope to refund monies paid, but it is understood that this will not always be possible. Please note 10% admin charge will be deducted from any monies paid back.

Should the property not be available due to circumstances out with our control, (for example fire, theft, damage or sale of property) we will do everything we can to find suitable alternative accommodation to the same standard, however if none can be found then they may be forced to cancel the booking. The hirer will be advised of any such circumstances as early as possible, and will be refunded all monies paid in full with the Hirer having no further claim against the owner.

Number in your party

Under no circumstances may more than the maximum numbers of persons (The property sleeps a maximum of 8 plus a travel cot is available) occupy the property. Only the people listed on the booking form may occupy the premises. We reserve the right to cancel the contract, without a refund of sums paid, should this condition not be observed. Subletting is strictly prohibited.

Home Security

Please ensure when vacating the property that all doors and windows are secure and keys are returned to key box. If keys are lost please inform us ASAP. Please be aware you may be liable for cost of replacement keys or locks

Pets

Strictly no pets.

Smoking

Strictly, this is a non-smoking holiday home. We however have no issue with smoking in the garden areas but please clean up after yourselves.

Breakages

We want to ensure that everyone coming to Tigh Geal, finds everything in good working order, therefore we ask that any damage or breakage be reported immediately to ensure we can replace or repair the item as soon as possible. It is with regret, where damage or breakage has taken place; we will ask that you pay for this, (reasonable wear and tear accepted). Don’t worry about small items like glasses or tumblers as these are easily replaced without charge. For your convenience plastic tableware is available for use in the garden.

Services

Fully inclusive of electricity, oil fired central heating and all bed linen and towels. Two bags of wooden logs are also supplied for the fire place.

Complaints and Problems

Should there be any problem or cause for complaint during a period of letting, please contact ourselves as soon as possible and we will attempt to rectify the problem.

Liability.

The Owners shall have no liability for any death, personal injury, damage or loss of personal property unless this results from our own negligence.

Injury, Loss or Damage

The use of the property and its equipment is entirely at the Client's risk and no responsibility can be accepted by the Owners for injury to the Client or a member of his or her party, nor for injury, loss or damage to their belongings, including motor vehicles.

Right of Entry

We reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out essential repairs or maintenance.

House Rules

Please take proper and reasonable care of the property and garden; furniture, pictures, fittings and effects; please leave them in the same state of repair and condition, and in the same clean and tidy condition, at the end of the rental period, as at the beginning. Also that keys are returned to key box

No Cycles within our home please.

Cycles to remain outside and to the rear of the house. Please ensure you bring suitable bicycle locks for cycles whilst left unattended.

Please be environmentally friendly; switch off lights and only heat when required, and where possible save water. Don't leave your fire or candles unattended.

Departure by 10 am please on day of departure. (We really need the time to clean and prepare thoroughly for our next guests).

 
 
 
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